How To Get SMS/OTP Help Guide | Second Number

Troubleshooting Guide: Not Receiving SMS on Your Rented Number?

If your temporary phone number isn't receiving verification codes, follow these refined steps to resolve the issue:

1. Try Sending a Test SMS

To ensure your virtual number is active and functional, send a message to it from another phone. You can use your personal device (standard charges may apply), or opt for a free test SMS tool like SMSUptime or BulkSMS.

2. Turn Off Your VPN:

Some online services block SMS delivery when a VPN is detected. Make sure to disable your VPN to increase the chance of successful message receipt.

3. Avoid Using Emulated Devices

Many platforms easily recognize phone emulators and automatically block SMS delivery. We recommend using a real physical device rather than any software-based emulator to prevent delivery issues.

4. Register with a Fresh Email

If you’re trying to sign up (especially with platforms like Google) and you're not receiving the verification SMS, try using a completely new email address that hasn’t been associated with your previous attempts.

5. Number Already Registered

Some countries (e.g., Germany) frequently recycle mobile numbers, which may cause issues like existing accounts being linked to your rented number. If this happens, try resetting the account (e.g., on WhatsApp or Telegram) and logging in with the same number.

6. SMS Sent But Not Delivered

If SMS is being triggered but not received, your device might be flagged by the platform. To troubleshoot, test the process again using a different device — this often resolves the issue.

Still having issues?

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